DRINKING WATER PROBLEM CORRECTED
Customers of BSWW were notified on 04/29/2026 of a problem with our drinking water and were advised to boil water before use. We are pleased to report that the problem has been corrected, and it is no longer necessary to boil water before use. We apologize for any inconvenience and thank you for your patience.
Water line was replaced and water sample came back negative for any contaminants.
As always, you may contact Breauna Farris at 304-258-1290 or 271 Wilkes Street, Berkeley Springs, WV 25411 with any comments or questions.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
This notice is being sent to you by
Berkeley Springs Water Works
State Water System ID#3303301: Date distributed: 05/07/2026
UTILITY ISSUED
BOIL WATER NOTICE
BOIL YOUR WATER BEFORE USING
On April 29, 2026, a water problem occurred on Dawson Street causing contamination of your water. The areas that are affected are as follows:
□ Entire Water System or □ Other Dawson Street, Ewing Street to Martinsburg Road.
CONDITIONS INDICATE THERE IS A HIGH PROBABILITY THAT YOUR WATER IS CONTAMINATED. TESTING HAS NOT OCCURRED TO CONFIRM OR DENY THE PRESENCE OF CONTAMINATION IN YOUR WATER.
What should I do?
- DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.
What happened? What is being done? Replacement of a 2-inch galvanized water line.
We will inform you when you no longer need to boil your water. We anticipate resolving the problem within 24-48 hours.
For more information, please contact Breauna Farris at 304-258-1290
271 Wilkes St. Berkeley Springs WV, 25411
or General guidelines on ways to lessen the health risk is available from the EPA Safe Drinking Water Hotline at 1 (800) 426-4791.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
This notice is being sent to you by Berkeley Springs Water Works
State Water System ID#3303301: Date distributed: 05/04/2026