03/31/2026 UPDATE Water Service Restored – Boil Water Notice Still in Effect

Berkeley Springs Water Works has restored water service to customers south of Route 522, from Sheetz heading south. Thank you for your patience while our crew addressed the unexpected outage.

A Boil Water Notice remains in effect until further notice. This precaution will stay in place until water quality testing is complete and results confirm it is safe to lift the notice.

We will share an update as soon as more information becomes available. Thank you for your understanding and cooperation.

UTILITY ISSUED 

BOIL WATER NOTICE

BOIL YOUR WATER BEFORE USING 

 On March 31, 2026, a water problem occurred at our 522 water tank causing contamination of your water. The areas that are affected are as follows:

□ Entire Water System or □ Other   South of Route 522 – From Sheetz heading South on Valley Road.

CONDITIONS INDICATE THERE IS A HIGH PROBABILITY THAT YOUR WATER IS CONTAMINATED. TESTING HAS NOT OCCURRED TO CONFIRM OR DENY THE PRESENCE OF CONTAMINATION IN YOUR WATER.

What should I do? 

• DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.

What happened? What is being done? A shut off valve broke, causing our tank to drain. Repairs have been made.

 We will inform you when you no longer need to boil your water. We anticipate resolving the problem within 24-48 hours

For more information, please contact the Water Office at 304-258-1290 or 271 Wilkes St. Berkeley Springs WV, 25411  

or General guidelines on ways to lessen the health risk is available from the EPA Safe Drinking Water Hotline at 1 (800) 426-4791.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing   homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail. 

This notice is being sent to you by

Berkeley Springs Water Works

State Water System ID#3303301: Date distributed: 03/31/2026

Water Outage Alert – South of 522 

Berkeley Springs Water Works is responding to an unexpected issue affecting customers south of Route 522, from Sheetz heading south.

You may experience low water pressure, followed by a temporary loss of water service within the next few hours. Our crew is on-site and working to restore service as quickly as possible.

When water returns, a Boil Water Advisory will be in effect. Please bring all water to a rolling boil for one minute and allow it to cool before using or use bottled water. Use boiled or bottled water for drinking, cooking, making ice, brushing teeth, washing dishes, and bathing until further notice.

We apologize for the inconvenience and will share updates as soon as more information becomes available. Thank you for your patience and understanding.