🚰 Boil Water Notice Cancelled

The previously scheduled work did not occur, so the Boil Water Notice has been cancelled. There is no impact to service, and water use may continue as normal.

Thank you for your patience and understanding.

Drinking Water Problem Corrected

Customers of BSWW were notified on 2/6/2026 of a problem with our drinking water and were advised to boil water before use. We are pleased to report that the problem has been corrected, and it is no longer necessary to boil water before use. We apologize for any inconvenience and thank you for your patience.

Previous contractor work that was scheduled was canceled.

As always, you may contact Breauna Farris at 304-258-1290 or 271 Wiles St, Berkeley Springs, WV 25411 with any comments or questions.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you be Berkeley Springs Water Works PWSID# 3303301

Date Distributed 02/10/2026

02/09/2026 UPDATE

Due to today’s cold temperatures, the scheduled water outage has been moved to tomorrow, Tuesday, February 10th, from 8:00 AM to 4:00 PM.

We have called, texted, and emailed every customer for whom we have current contact information on file. If you did not receive a notification, your contact information may be outdated. To update your phone number or email, please call our office at 304‑258‑1290 so we can ensure you receive future alerts.

A Boil Water Notice will be in effect after water service is restored for customers who experience a loss of water in the following areas:

Greenway Dr, Oriental Cir, Hardwood St, Berryville Cir, Hobday Ln, Hobday Trl, Hobday Ct, Pearl Ln, Bishop St, and Greenway Trl.

UTILITY ISSUED BOIL WATER NOTICE

BOIL YOUR WATER BEFORE USING 

 On 02-09-2026, a water problem occurred on Greenway Drive causing contamination of your water. The areas that are affected are as follows:

□ Entire Water System or □ Other   Greenway Dr, Oriental Circle, Greenway Trl, Hardwood St, Berryville Circle, Hobday Ln, Hobday Trl, Hobday Ct, Pearl Ln, and Bishop St.

CONDITIONS INDICATE THERE IS A HIGH PROBABILITY THAT YOUR WATER IS CONTAMINATED. TESTING HAS NOT OCCURRED TO CONFIRM OR DENY THE PRESENCE OF CONTAMINATION IN YOUR WATER.

What should I do? 

• DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.

What happened? What is being done? A Contractor replacing a sewer line will temporarily remove our water line and then reinstall it.

We will inform you when you no longer need to boil your water. We anticipate resolving the problem within 24-72 Hours.

For more information, please contact Breauna Farris at 304-258-1290 or 271 Wilkes St. Berkeley Springs WV, 25411.

General guidelines on ways to lessen the health risk is available from the EPA Safe Drinking Water Hotline at 1 (800) 426-4791.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing   homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail. 

This notice is being sent to you by

Berkeley Springs Water Works

State Water System ID#3303301: Date distributed: 02/06/2026